If you need any help or assistance with your Emergency Internet dial-up connection, please visit the online Freeola Customer Support Centre. Alternatively, you can request assistance by e-mail. Emergency Internet is a service provided by Freeola Ltd., a top UK Internet Service Provider.
Customer Telephone Support
If your problem requires an urgent solution you can telephone our Customer Support Centre on 0871 210 9977.
Monday-Friday:
8.30am - 8.00pm
Saturday-Sunday:
9.00am - 6.00pm
Bank Holidays:
9.00am - 6.00pm
Recorded information is available 24 hours a day. Calls charged at 10p/min at all times to BT customers (other networks may vary).