Help & Support

If you need any help or assistance with your Emergency Internet connection, please visit the online Freeola Customer Support Centre. Emergency Internet is a service provided by Freeola Ltd, a top UK Internet Service Provider.

Customer Support

Alternatively, if your problem requires an urgent solution you can telephone our Customer Support Centre on 0871 210 9977.

Monday-Friday: 8.30am - 8.00pm
Saturday-Sunday: 9.00am - 6.00pm
Bank Holidays: 9.00am - 6.00pm

Recorded information is available 24 hours a day. Calls charged at 10p/min at all times to BT customers (mobile and other networks may vary).